Welcome to Digital Shivam.
These Terms & Conditions (“Terms”, “Terms and Conditions”, or “Agreement”) govern your access to and use of the Digital Shivam website and our digital marketing services.
By accessing our website, submitting an enquiry, purchasing a service, or engaging Digital Shivam for any service, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
Digital Shivam provides digital marketing and online business growth services, including:
For any questions regarding these Terms, please contact:
Email: support@digitalshivam.in
By using our website or services, you represent that:
If you are engaging us on behalf of a company, business, or organization, you confirm that you have the authority to accept these Terms on its behalf.
Digital Shivam provides customized digital marketing services based on the client’s requirements and the agreed service package.
The exact scope of work, deliverables, timelines, pricing, revisions, and other requirements may be communicated through:
Only the services specifically agreed upon will be included in the engagement.
Any additional work or services may be subject to additional charges.
Where Digital Shivam offers a free trial, the trial is provided for evaluation purposes and is subject to the specific terms communicated at the time of the offer.
A free trial does not guarantee:
Digital marketing performance depends on numerous factors outside our control.
At the end of the trial period, continued services may require the client’s acceptance of the applicable paid service plan.
Service pricing will be communicated before the client purchases or begins a paid service.
Unless otherwise agreed in writing:
Digital Shivam reserves the right to suspend or pause services if a payment becomes overdue.
For recurring or monthly services, the client agrees to pay the applicable monthly fee according to the agreed billing schedule.
Monthly services may include activities such as:
The exact deliverables will depend on the selected package or agreed scope of work.
Monthly fees are generally for the agreed service period and are not dependent solely on the achievement of a particular marketing result.
For Meta Ads, Google Ads, or other paid advertising services, the client’s advertising budget is separate from Digital Shivam’s service or management fee unless explicitly stated otherwise.
The client is responsible for funding advertising accounts or paying advertising costs as agreed.
Digital Shivam does not guarantee that an advertising platform will approve, deliver, or maintain any particular advertisement or campaign.
Advertising platforms may:
Such actions are generally outside Digital Shivam’s control.
Digital marketing involves variables that cannot be completely controlled or predicted.
Therefore, Digital Shivam does not guarantee specific:
Any examples, case studies, projections, estimates, or expected outcomes communicated by Digital Shivam are illustrative and should not be interpreted as guaranteed results.
Search-engine rankings are controlled by search engines and can change without notice.
Digital Shivam may use recognized SEO strategies and best practices, but cannot guarantee:
Search-engine algorithms, competitors, industry conditions, website changes, and many other factors can affect SEO performance.
To provide services effectively, clients may need to provide:
The client is responsible for ensuring that all information and materials supplied to Digital Shivam are accurate and that the client has the necessary rights to use them.
Delays caused by missing information, access, approvals, or feedback may affect project timelines.
Where Digital Shivam creates a landing page or website-related asset, the client is responsible for reviewing and approving the content before publication.
Unless otherwise agreed, the client is responsible for providing or approving:
Digital Shivam is not responsible for inaccuracies resulting from information supplied or approved by the client.
Digital Shivam may create marketing copy, advertisements, website content, social media content, headlines, descriptions, or other written materials.
The client is responsible for reviewing and approving final content where required.
The client remains responsible for ensuring that claims concerning its products, services, pricing, guarantees, certifications, or regulatory matters are accurate and lawful.
Unless otherwise agreed in writing, Digital Shivam retains ownership of its pre-existing:
Upon full payment, the client may receive the agreed final deliverables created specifically for the client, subject to any third-party licenses or restrictions.
Third-party materials, fonts, stock images, software, plugins, platforms, trademarks, and other licensed materials remain subject to their respective owners’ terms.
The client retains ownership of materials and information that the client provides to Digital Shivam.
By providing such materials, the client grants Digital Shivam the permission necessary to use, reproduce, modify, publish, or otherwise process those materials solely for the purpose of providing the agreed services.
The client represents that it has the legal right to provide such materials to us.
Digital Shivam may use or work with third-party platforms, including but not limited to:
These platforms are independently operated by third parties.
Digital Shivam is not responsible for changes, outages, restrictions, suspensions, policy changes, algorithm updates, pricing changes, or other actions taken by third-party platforms.
Clients must not use our services or website for unlawful, fraudulent, deceptive, abusive, or harmful activities.
You must not use our services to promote or distribute content that violates applicable law or the policies of relevant advertising, social media, search-engine, payment, or technology platforms.
Digital Shivam reserves the right to refuse or terminate services associated with activities that we reasonably believe may violate applicable laws, platform policies, or these Terms.
Important project communication may take place through email, messaging applications, meetings, or other agreed communication channels.
Clients are responsible for reviewing communications and providing timely approvals.
Where a client approves content, design, campaign settings, advertising materials, or other deliverables, Digital Shivam may proceed based on that approval.
Delays in receiving approvals may result in corresponding delays to project timelines.
The number of revisions included in a project or service will depend on the agreed package or scope of work.
Requests that significantly change the original scope may be treated as additional work and may require additional fees.
A revision does not include completely replacing an approved concept with an entirely new project unless otherwise agreed.
Either party may terminate a service relationship according to the cancellation terms agreed for the relevant service.
Digital Shivam may suspend or terminate services if:
Termination does not automatically eliminate payment obligations already incurred.
Refund eligibility will depend on the specific service, agreement, payment terms, and work already performed.
Because digital marketing services may involve time, strategy, research, creative work, campaign setup, management, or other resources that begin after engagement, certain fees may be non-refundable once work has commenced.
Any specific refund or cancellation terms communicated in a proposal, invoice, agreement, or service package may take precedence over this general section.
For refund-related questions, contact:
Digital Shivam will take reasonable steps to keep confidential business information shared by clients confidential, except where disclosure is:
Clients should avoid providing unnecessary sensitive or confidential information that is not required for the requested services.
Your use of our website and services may involve the collection and processing of personal information.
Our handling of personal information is described in our Privacy Policy.
By using our website or services, you acknowledge that you have reviewed our Privacy Policy.
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
To the maximum extent permitted by applicable law, Digital Shivam shall not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from or related to the use of our website or services.
Digital Shivam shall not be responsible for losses resulting from circumstances outside our reasonable control, including third-party platform changes, algorithm updates, advertising account restrictions, search-engine changes, website outages, or client actions.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
To the extent permitted by applicable law, the client agrees to indemnify and hold Digital Shivam harmless from claims, losses, damages, liabilities, costs, or expenses arising from:
Digital Shivam shall not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control, including but not limited to:
Digital Shivam reserves the right to modify, suspend, discontinue, or update any website feature or service.
We may also update these Terms from time to time.
The updated version will become effective when posted on the website unless a different effective date is stated.
Your continued use of our website or services after an update constitutes acceptance of the revised Terms, to the extent permitted by law.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms or our services shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.
These Terms, together with any applicable proposal, quotation, invoice, service agreement, Privacy Policy, or other written terms agreed between the parties, constitute the understanding governing the relevant services.
If there is a conflict between these Terms and a specific written service agreement, the specific written agreement may control to the extent of the conflict.
If you have any questions about these Terms & Conditions, our services, payments, cancellations, or any other matter, please contact us.
Digital Shivam
Email: support@digitalshivam.in
We will make reasonable efforts to respond to your enquiry.
By accessing our website, submitting an enquiry, purchasing our services, or engaging Digital Shivam, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
© 2026 Digital Shivam. All Rights Reserved.